OllavUpdated 2026-10-28View as Markdown

Terms of Service

Version 2026-10-20

These terms are the agreement between you and [LEGAL ENTITY NAME] ("Ollav", "we", "us"), of [REGISTERED ADDRESS], about your use of Ollav at ollav.app, app.ollav.app and content.ollav.app, its API and its MCP server (together, "the service"). By creating an account or using the service you agree to them. Questions: [CONTACT EMAIL].

How we handle personal data is in the Privacy Policy.

Accounts

  • You sign in with Google or with a link we email you. Keep access to that Google account or mailbox safe: whoever controls it controls your Ollav account.
  • You must be at least [MINIMUM AGE] years old to use the service.
  • You're responsible for what happens under your account, including the API keys you create and the people you invite to your workspaces.
  • If you use Ollav for an organisation, you confirm you're allowed to accept these terms for it.

Plans and billing

  • Ollav has a free plan and paid plans. The current plans, limits and prices are on the pricing page.
  • Paid plans are sold through Stripe, which acts as the merchant of record (Stripe Managed Payments). You buy the subscription from Stripe; Stripe takes your payment, holds your payment details, and calculates and collects VAT and sales tax. Stripe's own terms apply to the purchase.
  • Subscriptions renew automatically each month or year until cancelled. The Team plan is billed per member, and the amount follows the number of members (guests are free).
  • You can change plan or cancel at any time under Workspace → Billing → Manage billing. A cancellation takes effect at the end of the period you've paid for.
  • Refunds follow the Stripe Managed Payments setup and applicable consumer law. [TODO: Darragh to confirm the refund policy.]
  • If a payment fails, the paid limits stay in place for 14 days. After that, or after you cancel or downgrade, the workspace gets the free plan's limits. A workspace over a limit becomes read-only: we don't delete anything because of it.
  • We may change prices. We'll tell you before a change applies to your subscription, and you can cancel before it does.

Your content

  • You own what you upload: HTML documents, comments, images and anything else ("your content"). We don't claim any ownership of it.
  • You give us a licence to store, copy, process and display your content only to run the service for you: to host it, show it to the people you've chosen to share it with, back it up and keep it secure. This licence ends when you delete the content, except for backup copies, which expire as described in the Privacy Policy.
  • We don't use your content to train AI models, and we don't send it to model providers.
  • You confirm you have the rights to upload and share your content, and that it doesn't break these terms or the law.

Public pages and sharing

  • Each document has a visibility: workspace (members only), link (anyone signed in who has the URL) or public (anyone with the URL, no sign-in). You choose it, and you're responsible for what you make public.
  • Anyone who can see a document can copy what's in it. We can't undo that after you change the visibility or delete the document.
  • Documents are served from content.ollav.app, a separate origin, and run their own JavaScript in the visitor's browser. We don't check or vouch for what an uploaded document does.

AI agents, the API and MCP

  • You can let AI agents and other software use Ollav for you through the REST API, the MCP server, an API key or an OAuth connection.
  • You're responsible for what your agents do with your keys and connections, as if you had done it yourself, including what they upload, share, comment or delete. Give a key only the scopes it needs, and revoke it when you no longer need it.
  • Your agreement with an AI provider (for example, the company that runs your agent) is between you and that provider. When your agent reads your Ollav content, that provider handles it under its own terms.
  • The API has rate limits and daily quotas that depend on your plan. Don't try to get around them.

Test mode

  • Test keys (ol_test_) work in a private sandbox that's separate from your live workspace and doesn't count towards your plan's limits. Test keys are limited to 60 requests a minute.
  • Test documents are deleted automatically 30 days after upload. Don't keep anything in test mode you want to keep.
  • Test mode is for building and testing integrations, not for hosting real content.

Acceptable use

You must not use the service, or let anyone else use it, to:

  • host or send phishing pages, or pages that imitate another organisation or person to deceive people;
  • collect passwords, payment details or other credentials under false pretences;
  • distribute malware, or code that attacks, exploits or tracks visitors without their consent;
  • host or share illegal content, including child sexual abuse material and terrorist content;
  • send spam, including through invites, shares or comment notifications;
  • harass, threaten or abuse anyone;
  • host content that infringes someone else's copyright, trade mark, privacy or other rights;
  • abuse the service: try to break or bypass its security or its isolation between documents and accounts, access data that isn't yours, overload it, get around plan limits or rate limits, resell it without our agreement, or use it as general file storage or a CDN.

We may remove or block content, revoke API keys and suspend or close accounts that break these rules, where possible after telling you, and immediately when we need to protect people or the service. We may report illegal content to the authorities.

To report abuse or content that infringes your rights, write to [ABUSE EMAIL]. [TODO: Darragh to confirm the abuse and notice address, and whether a formal notice-and-action process is needed for the EU Digital Services Act.]

Availability

The service is provided "as is" and "as available". We work to keep it running and your content safe, but we don't promise it will always be available, error-free or never lose data. Keep your own copy of anything important; you can download all your data at any time from the Account page.

We may change or remove features. If we stop offering the service altogether, we'll give you reasonable notice so you can export your data.

Liability

  • Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, for fraud, or your rights as a consumer.
  • Otherwise, we're not liable for indirect or consequential loss, or for loss of profits, revenue, data or goodwill.
  • Otherwise, our total liability to you for anything arising from the service is limited to the greater of the amount you paid us for the service in the 12 months before the claim and €100.

[TODO: lawyer to confirm these limits, and how they apply to consumers as opposed to business customers.]

Ending your use

  • You can stop using Ollav at any time. Cancel any subscription, then delete your account from the Account page. Deleting the account removes your documents and personal data as described in the Privacy Policy.
  • We may suspend or close your account if you seriously or repeatedly break these terms, or if the law requires us to. Where we can, we'll tell you first and give you the chance to export your data.
  • The sections on your content, liability and governing law continue to apply after the agreement ends.

Changes to these terms

We may update these terms. If a change matters to you, we'll ask you to agree to the new version the next time you sign in, and we'll update the version at the top of this page. If you don't agree, you can stop using the service and delete your account.

Governing law

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute. If you're a consumer living elsewhere in the EU, you also keep the protection of the mandatory laws of your country and can bring a claim there. [TODO: Darragh and lawyer to confirm governing law.]

Contact

[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Email: [CONTACT EMAIL].